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Restart the NvoVPN app, try "Auto" mode or a different server, check your internet without VPN. If that doesn't help — write to us on the left.

In your account, open "Routers, Smart TV and other devices" and create a configuration — you'll get a QR code and a .conf file for import.

Within 30 days of payment — submit a request with the subject "Payment and subscription" and we'll refund to the original payment method.