Terms use
Read the rules for using the NvoVPN service. By using our service, you agree to these terms.
Read it carefully!
These Terms of Use govern the relationship between you (the User) and NvoVPN. By using our service, you acknowledge that you have read, understood, and agree to be bound by all of the terms and conditions set forth below.
Acceptance of terms and conditions
General provisions
These Terms of Use (“Terms”) govern the relationship between NvoVPN (“Company”, “We”) and you (“User”, “You”) with respect to the use of the NvoVPN service.
- By using the service, you agree to these Terms
- If you are using the service on behalf of an organization, you confirm your authority
- Terms apply to all users of the service
Age limit
Use of the service is permitted to persons over 18 years of age. By registering, you confirm that you have reached the age of majority according to the laws of your country.
Description of the service
What is NvoVPN
NvoVPN is a virtual private network (VPN) service that provides the following features:
Safety
- Internet traffic encryption
- Protection against MITM attacks
- Blocking malicious sites
Privacy
- Changing IP address
- No-Logs policy
- DNS protection
Restrictions
NvoVPN is not a tool for anonymizing illegal activities. We reserve the right to suspend or terminate service to users who violate the law or these Terms.
Registration and account
Account requirements
User Responsibilities
Provide accurate and current information when registering. Do not share your credentials with third parties. Report unauthorized access immediately.
Forbidden
Create multiple accounts to bypass restrictions. Use accounts for fraudulent activities. Transfer your account to others without notice.
Safety
You are responsible for maintaining the security of your credentials. We recommend using two-factor authentication and strong passwords.
Deleting an account
You can delete your account at any time through your personal account. After deleting your account, all your data will be erased in accordance with the privacy policy.
Payments and subscriptions
Payment terms
Tariff plans
NvoVPN offers several plans with varying subscription periods. All prices are indicated in rubles and include all applicable taxes.
Auto renewal
Subscriptions automatically renew when they expire. You can turn off auto-renewal at any time in your personal account at least 24 hours before the end of the current period.
Refund
We offer a 30-day money back guarantee. To receive a refund, contact support. Refunds do not apply to users who violate the terms of use.
Non-refundable payments
Payments for using the service are not refundable, as well as in cases of violation of the terms of use, fraudulent activity, or in case of multiple refund requests.
Terms of use
Permitted and prohibited uses
Permitted Use
Use in public Wi-Fi networks to protect personal information
Hiding Internet activity from your ISP
Access to legal, geo-restricted content
Protection against network attacks and surveillance
Prohibited Use
Any actions that violate the law
Distribution of malware, spam, phishing
Illegal distribution of protected content
Carrying out DDoS attacks, port scanning, hacking
Restrictions
- The maximum number of simultaneous connections depends on the tariff plan
- We reserve the right to limit bandwidth for abuse
- Torrent traffic is allowed only on special servers
Intellectual property
Property Rights
The NvoVPN Service, including all software, designs, logos, trademarks, content and other materials, is protected by intellectual property laws and is the property of NvoVPN or our licensors.
Permitted Use
- Personal use of the service
- Installing applications on your devices
- Backing up configurations
Prohibited Use
- Reverse engineering or software decompilation
- Creation of derivative products
- Commercial use of our trademarks
Disclaimer
Disclaimer of Warranties
The Service is provided “as is” without warranties of any kind, express or implied. We do not guarantee:
- Uninterrupted operation of the service
- No errors or crashes
- Meeting your specific requirements
- Instantly fix all problems
Disclaimer
To the maximum extent permitted by law, NvoVPN is not responsible for:
- Direct or indirect losses
- Loss of data or profit
- Actions of third parties
- Consequences of using or inability to use the service
Termination of access
The user can
-
Stop using the service at any time
-
Delete your account
-
Disable auto-renewal of subscription
We can
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Suspend access if conditions are violated
-
Terminate access for non-payment
-
Block an account at the request of law enforcement agencies
Consequences of termination
Once access is terminated, all your data will be deleted in accordance with our privacy policy. Refunds will only be issued in accordance with the return policy.
Changes to terms and conditions
Right to change
We reserve the right to change these Terms at any time. We will notify you of any significant changes in one of the following ways:
Email notification
To the address specified during registration
In-app notification
In the application interface or personal account
Update on the site
Posting an updated version on this page
Your actions
By continuing to use the service after changes to the Terms, you agree to the updated version. If you do not agree to the changes, you must stop using the service.
Applicable law
Jurisdiction
These Terms are governed by and construed in accordance with the laws of Switzerland.
Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions shall be resolved by the courts of Switzerland.
Entire Agreement
These Terms, together with the Privacy Policy and other policies posted on the Site, constitute the entire agreement between you and NvoVPN regarding the use of the Service.
Still have questions?
If you have any questions regarding these Terms of Use, please contact our support team.