Politics refund
We are confident in the quality of our service, but if you are not satisfied, we will return your money.
30-day return guarantee
We offer a 30-day money back guarantee for all new customers. If you are not satisfied with our service within the first 30 days of purchase, we will refund your full subscription price.
Return Conditions
When returns are possible
What is covered
- First subscription purchase
- Period: first 30 days
- All tariff plans
- Any reason for dissatisfaction
What is not covered
- Subscription renewal
- Violation of terms of use
- Fraudulent activities
- Repeated refund requests
Warranty period
Return process
How to request a refund
Applying
Submit a return request through our support team or through the form in your personal account.
Consideration of the application
Our team will review your request within 24-48 hours. We may ask additional questions to clarify the reason for the return.
Return processing
Once your application is approved, we will initiate the refund process. The money will arrive in your account within 5-10 business days.
Confirmation
You will receive a notification that your return has been successfully completed. Your account will be deactivated once the funds are returned.
Payment and return methods
How we return money
| Payment method | Return period | Commission | Notes |
|---|---|---|---|
|
|
3-5 business days
|
No commission
|
To the same card from which the payment was made
|
|
|
3-7 business days
|
No commission
|
Depends on the issuing bank
|
|
|
1-3 business days
|
PayPal Fee
|
To the same PayPal account
|
|
|
1-5 business days
|
No commission
|
To your YuMoney account or card
|
|
|
3-5 business days
|
No commission
|
To a card or bank account
|
Important information
- Refunds are made to the same payment method
- Terms depend on the payment system
- Payment system commissions are not refundable
Please note
- Refunds in other currencies are possible at the exchange rate on the day of return
- When closing a card/account, an alternative method will be required
- For legal entities, refunds are made to a bank account
Frequently asked questions about returns
After the expiration of the 30-day warranty period, refunds are made only in exceptional cases:
- Technical problems that we could not solve
- Errors on our part when writing off funds
- Inability to use the service for reasons beyond your control
In such cases, contact support with a detailed description of the situation.
In most cases, we issue a full refund for the unused period. Partial refunds are possible in the following situations:
-
When you switch to a cheaper tariff during the subscription period
-
If an error is detected in the cost calculation
-
If the terms of subscription are changed by mutual agreement
After a successful refund:
Stops immediately
Deleted within 30 days
Stops immediately
Possible at any time
You can create a new account at any time if you decide to return to our service.
We may refuse a refund in the following cases:
- Violation of the terms of service
- Fraudulent actions or attempts to deceive
- Use of the service for illegal activities
- Repeated refund requests from the same user
- Expiration of the 30-day warranty period
In case of refusal, we will provide a detailed explanation of the reasons and, if possible, offer an alternative solution.
Return alternatives
What can we offer instead of a return
Pause subscription
If you need to take a break, we may pause your subscription for up to 3 months.
Change tariff
Switch to a more suitable tariff plan with cost recalculation.
Bonus time
Instead of a refund, we may add additional time for using the service.
Discuss alternatives
Our support team is always ready to offer a customized solution
We appreciate your trust
Our returns policy is proof of your confidence in the quality of our service. We strive to make the process as simple and transparent as possible.
Contact information
Average response time to a refund request: less than 24 hours on business days.