Password reset is intended for legitimate account owners who still control the registered email address. To start, enter the email used at sign-up and submit the request. If the address matches an account, you will receive a message containing a reset link.

The reset link is designed to be single-use and time-limited. This reduces the risk of replay attacks if an email is forwarded, leaked, or opened later on another device. Once you set a new password, the link becomes invalid.

Check your mailbox carefully: inbox, spam/junk, and any filtered categories (Promotions/Updates). If you do not see the email, wait a few minutes, confirm there are no typos, and request again. Some providers delay automated emails, and repeated requests may be rate-limited.

After resetting, choose a strong password that is unique and sufficiently long. Avoid personal details and common patterns, and consider using a password manager.

If the email still doesn’t arrive, contact support and provide the registered email plus the approximate request time. After changing your password, refresh your AmneziaVPN profiles on each device (remove old profiles, then import the newly downloaded configs) to keep your setup consistent.